Reviews
Here are some comments from our customers.
Thomas F. Zachman Apr 18, 2025, 9:33 AM to me, Walter, Mark, Michael, Jane, Alli Dear Thomas- Just a brief note to let you know as you suspected the Ethernet cable was indeed the issue for the controller malfunction and a test last evening with a short Ethernet cable confirmed you were absolutely correct in your assessment. To that end I have ordered two 100 foot waterproof bright yellow Ethernet cables in hopes of making sure nobody accidentally steps on it in the future and that includes me. As a side note at last Wednesday’s launch I did have two bright yellow, and one black tredded rubber ground wire protectors partly covering your Blue Ethernet cable but with 17 middle school children on the loose near the LCO table and unfortunately a green eight inch ground cover hiding the Ethernet wire perhaps the “accident” was inevitable. Bottom line I want to thank you for your extraordinary customer relations and kind offer to go out of your way to help us meet our next launch deadline which is less than two weeks away. Tip of the hat indeed! As noted previously our Section is absolutely delighted with your wired launch system and are very happy that the solution in this case was inexpensive and quickly implemented. Again very much appreciate your good offices. Sincerely, Tom Zachman Senior Advisor ROAR NAR #851
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DONALD COSGROVE Feb 2, 2025, 3:24 AM to 54321@implslaunch.com THIS controller is awesome. Just what we needed. After our first use I'll be ordering a couple more. Don Cosgrove Level 3 SARS Tripoli #4302 NAR 98396
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Maegan Roberts mroberts@spacecenter.org via implslaunch.com Nov 6, 2024, 8:55 AM to 54321@implslaunch.com
Hi Thomas,
Thank you for getting back to me! We recently purchased a fiver/SPORT Bundle (Complete Launch Setup) with Power Pack from Apogee Rockets and are very happy with it. We wanted to add another launch system and decided to come straight to the source. We were wanting to order additional Power Packs to keep on a standby as backups.
We were wanting to get a quote for: (1) fiver/SPORT Bundle (Complete Launch Setup) with Power Pack (2) Power Pack
Our finance team was also wanting to pay by PO, once we move to make a payment.
Best, Maegan Roberts
Experiential Learning Programs Coordinator (she/her/hers)
Office: +1 281 283 4768 1601 NASA Parkway, Houston, TX 77058 USA spacecenter.org
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