FAQ: Difference between revisions
From Impulse Launch Systems
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:This is because there are only 8 wires in an ethernet cable. Five positions, +Power, +Arm, +Continuity = eight. We chose Cat 6 ethernet cables for our wired controllers because they provide eight high quality stranded cable connections at up to 300ft at a very reasonable cost.They are easy to replace and perfectly interchangable. | :This is because there are only 8 wires in an ethernet cable. Five positions, +Power, +Arm, +Continuity = eight. We chose Cat 6 ethernet cables for our wired controllers because they provide eight high quality stranded cable connections at up to 300ft at a very reasonable cost.They are easy to replace and perfectly interchangable. | ||
;Why does the circuit breaker trip so often? | ;Why does the circuit breaker trip so often? | ||
:The circuit breaker prevents possible damage to the power pack in case of short circuit. The Breaker is a 10 AMP thermal breaker. As a thermal breaker, it will pass 20+ amps of current for a fraction of a second in order to light a high-current igniter, or several ignitors simultanously before tripping. Under normal operation, it should almost never trip.<br/><br/> | :The circuit breaker prevents possible damage to the power pack in case of short circuit. The Breaker is a 10 AMP thermal breaker. As a thermal breaker, it will pass 20+ amps of current for a fraction of a second in order to light a high-current igniter, or several ignitors simultanously before tripping. Under normal operation, it should almost never trip.<br/><br/><strong>There are three common conditions that might cause the breaker to trip.</strong><br/><br/> 1. Launch leads fell from the rocket at launch while the launch button continued to be held down by the operator. They touch together, creating a short circuit, tripping the breaker.<br/><br/> 2. The operator did not switch off the last pad after the rocket launched. The leads are dangling there shorted together, as in #1. When the launch button is pressed, the breaker trips due to a short circuit, either before or after launch.<br/><br/> 3. The rocketeer installed an ignitor with the leads unknowingly touching together up inside the motor. This short circuit trips the breaker. If you are having trouble with this, please contact us so that we can service your launch controller. | ||
;What is your Warranty for products? | ;What is your Warranty for products? | ||
:IMPLS Launch Warranties our products for 90 Days from date of purchase for issues with parts and workmanship. We inspect and test our products before sale. In case you discover and report an issue with the appearance or operation of a product purchased from IMPLS Launch Systems, we will replace that product or component with one of the same kind. Read the full Warranty Policy here. | :IMPLS Launch Warranties our products for 90 Days from date of purchase for issues with parts and workmanship. We inspect and test our products before sale. In case you discover and report an issue with the appearance or operation of a product purchased from IMPLS Launch Systems, we will replace that product or component with one of the same kind. Read the full Warranty Policy here. | ||
;Do you handle Purchase Orders (PO's)? | ;Do you handle Purchase Orders (PO's)? | ||
:Yes. Gloria is our master of all things educational. Most school districts require that we register as an approved vendor. Send the application to 54321@implslaunch.com and we'll get started on it right away. | :Yes. Gloria is our master of all things educational. Most school districts require that we register as an approved vendor. Send the application to 54321@implslaunch.com and we'll get started on it right away. | ||
Revision as of 19:18, 9 September 2024
- 'Frequently Asked Questions'
- Answers to common questions about our products.
- Why do your controllers only have five launch positions?
- This is because there are only 8 wires in an ethernet cable. Five positions, +Power, +Arm, +Continuity = eight. We chose Cat 6 ethernet cables for our wired controllers because they provide eight high quality stranded cable connections at up to 300ft at a very reasonable cost.They are easy to replace and perfectly interchangable.
- Why does the circuit breaker trip so often?
- The circuit breaker prevents possible damage to the power pack in case of short circuit. The Breaker is a 10 AMP thermal breaker. As a thermal breaker, it will pass 20+ amps of current for a fraction of a second in order to light a high-current igniter, or several ignitors simultanously before tripping. Under normal operation, it should almost never trip.
There are three common conditions that might cause the breaker to trip.
1. Launch leads fell from the rocket at launch while the launch button continued to be held down by the operator. They touch together, creating a short circuit, tripping the breaker.
2. The operator did not switch off the last pad after the rocket launched. The leads are dangling there shorted together, as in #1. When the launch button is pressed, the breaker trips due to a short circuit, either before or after launch.
3. The rocketeer installed an ignitor with the leads unknowingly touching together up inside the motor. This short circuit trips the breaker. If you are having trouble with this, please contact us so that we can service your launch controller. - What is your Warranty for products?
- IMPLS Launch Warranties our products for 90 Days from date of purchase for issues with parts and workmanship. We inspect and test our products before sale. In case you discover and report an issue with the appearance or operation of a product purchased from IMPLS Launch Systems, we will replace that product or component with one of the same kind. Read the full Warranty Policy here.
- Do you handle Purchase Orders (PO's)?
- Yes. Gloria is our master of all things educational. Most school districts require that we register as an approved vendor. Send the application to 54321@implslaunch.com and we'll get started on it right away.
