Reviews: Difference between revisions

From Impulse Launch Systems
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Dear Thomas-
Dear Thomas-
  Just a brief note to let you know as you suspected the Ethernet cable  
  Just a brief note to let you know as you suspected the Ethernet cable was indeed the issue for the controller malfunction and a test last evening with a short Ethernet cable confirmed you were absolutely correct in your assessment.
was indeed the issue for the controller malfunction and a test last  
evening with a short Ethernet cable confirmed you were absolutely  
correct in your assessment.


To that end I have ordered two 100 foot waterproof bright yellow Ethernet  
To that end I have ordered two 100 foot waterproof bright yellow Ethernet cables in hopes of making sure nobody accidentally steps on it in the future and that includes me.
cables in hopes of making sure nobody accidentally steps on it in the  
future and that includes me.


As a side note at last Wednesday’s launch I did have two bright yellow,  
As a side note at last Wednesday’s launch I did have two bright yellow, and one black tredded rubber ground wire protectors partly covering your Blue Ethernet cable but with 17 middle school children on the loose near the LCO table and unfortunately a green eight inch ground cover hiding the Ethernet wire perhaps the “accident” was inevitable.
and one black tredded rubber ground wire protectors partly covering your  
Blue Ethernet cable but with 17 middle school children on the loose near  
the LCO table and unfortunately a green eight inch ground cover hiding  
the Ethernet wire perhaps the “accident” was inevitable.


Bottom line I want to  thank you for your extraordinary customer relations  
Bottom line I want to  thank you for your extraordinary customer relations and kind offer to go out of your way to help us meet our next launch deadline which is less than two weeks away.  Tip of the hat indeed!
and kind offer to go out of your way to help us meet our next launch  
deadline which is less than two weeks away.  Tip of the hat indeed!


As noted previously our Section is absolutely delighted with your wired  
As noted previously our Section is absolutely delighted with your wired launch system and are very happy that the solution in this case was inexpensive and quickly implemented.
launch system and are very happy that the solution in this case was  
inexpensive and quickly implemented.


Again very much appreciate your good offices.
Again very much appreciate your good offices.
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to 54321@implslaunch.com
to 54321@implslaunch.com


THIS controller is awesome. Just what we needed. After our first use  
THIS controller is awesome. Just what we needed. After our first use I'll be ordering a couple more.  
I'll be ordering a couple more.  




Don Cosgrove Level 3 SARS
Don Cosgrove Level 3 SARS
Tripoli #4302 NAR 98396</pre>
Tripoli #4302 NAR 98396</pre>
<strong>Source:<strong> [https://impulselaunch.biz/index.php/File:Endorsement0018.png message]
<strong>Source:</strong> [https://impulselaunch.biz/index.php/File:Endorsement0018.png message]
<hr/>
<hr/>
Maegan Roberts mroberts@spacecenter.org via implslaunch.com
Nov 6, 2024, 8:55 AM
to 54321@implslaunch.com
Hi Thomas,
Thank you for getting back to me! We recently purchased a fiver/SPORT Bundle (Complete Launch Setup) with Power Pack from Apogee Rockets and are very happy with it. We wanted to add another launch system and decided to come straight to the source. We were wanting to order additional Power Packs to keep on a standby as backups.
We were wanting to get a quote for:
(1) fiver/SPORT Bundle (Complete Launch Setup) with Power Pack
(2) Power Pack
Our finance team was also wanting to pay by PO, once we move to make a payment.
Best,
Maegan Roberts
Experiential Learning Programs Coordinator (she/her/hers)
Office: +1 281 283 4768
1601 NASA Parkway, Houston, TX 77058 USA
spacecenter.org
<strong>Source:</strong> [https://impulselaunch.biz/index.php/File:Endorsement021.png message]

Revision as of 20:25, 24 October 2025

Here are some comments from our customers.

Thomas F. Zachman
Apr 18, 2025, 9:33 AM
to me, Walter, Mark, Michael, Jane, Alli

Dear Thomas-
  Just a brief note to let you know as you suspected the Ethernet cable was indeed the issue for the controller malfunction and a test last evening with a short Ethernet cable confirmed you were absolutely correct in your assessment.

To that end I have ordered two 100 foot waterproof bright yellow Ethernet cables in hopes of making sure nobody accidentally steps on it in the future and that includes me.

As a side note at last Wednesday’s launch I did have two bright yellow, and one black tredded rubber ground wire protectors partly covering your Blue Ethernet cable but with 17 middle school children on the loose near the LCO table and unfortunately a green eight inch ground cover hiding the Ethernet wire perhaps the “accident” was inevitable.

Bottom line I want to  thank you for your extraordinary customer relations and kind offer to go out of your way to help us meet our next launch deadline which is less than two weeks away.  Tip of the hat indeed!

As noted previously our Section is absolutely delighted with your wired launch system and are very happy that the solution in this case was inexpensive and quickly implemented.

Again very much appreciate your good offices.

Sincerely,
Tom Zachman
Senior Advisor
ROAR NAR #851

Source: [message] 

DONALD COSGROVE
Feb 2, 2025, 3:24 AM
to 54321@implslaunch.com

THIS controller is awesome. Just what we needed. After our first use I'll be ordering a couple more. 


Don Cosgrove Level 3 SARS
Tripoli #4302 NAR 98396

Source: message

Maegan Roberts mroberts@spacecenter.org via implslaunch.com Nov 6, 2024, 8:55 AM to 54321@implslaunch.com

Hi Thomas,

Thank you for getting back to me! We recently purchased a fiver/SPORT Bundle (Complete Launch Setup) with Power Pack from Apogee Rockets and are very happy with it. We wanted to add another launch system and decided to come straight to the source. We were wanting to order additional Power Packs to keep on a standby as backups.

We were wanting to get a quote for: (1) fiver/SPORT Bundle (Complete Launch Setup) with Power Pack (2) Power Pack

Our finance team was also wanting to pay by PO, once we move to make a payment.

Best, Maegan Roberts

Experiential Learning Programs Coordinator (she/her/hers)

Office: +1 281 283 4768 1601 NASA Parkway, Houston, TX 77058 USA spacecenter.org Source: message

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